Effective Date: September 10, 2024
1. Introduction
At BookDocNearMe.com (the “Site”), we are committed to providing a positive experience for both our users and vendors. This Return and Refund Policy outlines our approach to refunds and cancellations for our services, including our free plan and vendor subscriptions.
2. Free Plan
Our Site offers a free plan to users and vendors. As the free plan does not involve any monetary transactions, there are no returns or refunds associated with it. If you are using the free plan, you will not be charged, and thus, no refund requests are applicable.
3. Vendor Subscriptions
For vendors who choose to subscribe to a paid plan, the following terms apply:
**3.1 Cancellation Policy:
- Vendors have the option to cancel their subscription at any time.
- Cancellation of a subscription will take effect at the end of the current billing period. This means that vendors will continue to have access to their subscription benefits until the end of the billing cycle.
**3.2 Refund Policy:
- Monthly Subscriptions: For monthly subscriptions, refunds are not provided for any portion of the current billing period after payment has been made. If a vendor cancels their subscription, they will have access to the subscription benefits until the end of the current billing cycle, but no refund will be issued for unused time.
- Annual Subscriptions: For annual subscriptions, if a vendor cancels their subscription before the end of the annual term, no refunds will be provided for any portion of the remaining term. The cancellation will take effect at the end of the annual billing cycle, and the vendor will retain access to the subscription benefits until that time.
4. How to Cancel a Subscription
To cancel a subscription, vendors must follow these steps:
- Log in to your account on BookDocNearMe.com.
- Navigate to the “Account Settings” or “Subscription Management” section.
- Follow the instructions to cancel your subscription.
Alternatively, you may contact our support team at contact@bookdocnearme.com to request cancellation.
5. Contact Us
If you have any questions or concerns about our Return and Refund Policy or need assistance with your subscription, please contact us at:
BookDocNearMe.com
Email: contact@bookdocnearme.com
6. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Site. We encourage you to review this policy periodically for any updates.